Choice of text, phone or video call function
‘All in one’ platform (to connect entire patient journey and include broad physician network)
Self-assessment tests using AI technology or similar to ensure correct usage/ standardisation
Customer support/ access to HCPs (e.g. nurses, junior) to answer quick queries
Voiceover functionality (esp. for users with limited vision)
Access to patient records (controlled by patient/ with adequate data protection)
Alert function (e.g. appointment reminders, flagging difficult patient cases)
Whiteboard/ pointer function to zoom into/ highlight areas of test results